Common Information Points:
Marketing, Operations, Maintenance, Product/ Portfolio Items, Service Catalog, Milestones, Pilots, Charts, Artifacts and repositories
Sustainment Plan
A sustainment plan is a grouping of assets and tools that enable you to continue site maintenance without professional support. Sustainment plans offer a better understanding of how and why the tactics employed in creating your sites were executed. These plans also offer visual and technical assets that allow you to further develop your pages if you choose to execute an aesthetic or technical change.
Editor Status
It will be necessary to assign a non-technical point of contact as an editor. Once assigned, they will be granted “Editor” privileges and will possess the same ability to make edits to your site’s back end as the developer. This will foster a sense of ownership of your product and allow you to make changes to your site as necessary.
Designers of your website will provide a style guide for your website. This document will provide a better level of insight into the design choices made in creating your website. The document typically outlines hex codes for brand-aligned colors used in the site. Additionally, the document will offer a synopsis of the overall site design and intent, typefaces used, icons, design patterns and identity marks that will enable continuity of your site aesthetic.
The assets used will also be packaged in a repository that will publicly available to once again enable continuity.
You will also have access to a variety of Knowledgebase articles and videos that detail best practices and uses in WordPress.
Working Sessions
You can request working sessions with designers to walk you through some maintenance points of your website. In some cases, your designer will provide you with video tutorials on updating the common assets of your website.